Here’s a clear and step-by-step Help Center article for your Intercom knowledge base, based on the Loom transcript.
✅ How to Set Up Your Freelancer Profile
Setting up a strong freelancer profile is the key to landing more jobs on Hiry. This step-by-step guide walks you through everything you need to complete — with tips, screenshots, and examples along the way.
Step 1: Go to Your Profile
From your Dashboard, click on your name in the top-left corner.
Select View Profile from the dropdown.
Step 2: Add an Introduction Video
Clients want to see the real you — your energy, personality, and confidence.
Film a short intro video (30 sec–2 min) introducing yourself, your experience, and what you specialize in.
Tools you can use: Loom, your iPhone, Photo Booth, or QuickTime Player.
Step 3: Upload a Professional Profile Photo
This is the first impression clients will get.
Use a clear, front-facing photo with good lighting.
Avoid filters or casual photos — keep it clean and professional.
Step 4: Write a Clear Headline & Subheadline
This appears right at the top of your profile — make it count.
Headline: Your role and specialty (e.g. “Email Marketer for DTC Brands”).
Subheadline: Include standout achievements, brands you've worked with, or results (e.g. “Scaled 3 brands past 7 figures | Klaviyo Certified”).
✅ Tip: Keep it short and value-packed.
Step 5: Add Your Work Experience
Scroll down to the Work Experience section.
Include any relevant jobs or freelance gigs.
Prioritize well-known brands or standout roles (e.g. “Worked with Ruggable” or “Scaled True Classic to $50M”).
Step 6: Fill In Your Niche, Tools, and Skills
These tags help clients find you in search. Be specific.
Niche: e.g. Fashion, Health, SaaS
Tools: e.g. Klaviyo, Meta Ads, Figma
Skills: e.g. Copywriting, CRO, UGC creation
✅ Tip: Only include tools you’re actually confident using.
Step 7: Add Your Portfolio or Case Studies
This is where you show off your work.
Click Create Case Study to start from scratch.
Add a title, text, images, videos — even embed external links.
Format it like a Notion doc for easy reading.
Or, use Import to upload an existing project (e.g. from Canva, a personal website, etc.).
Step 8: Add Your Experience Details (CV-Style)
If you didn’t complete this during sign-up, do it now:
Work Experience
Education
Certifications
This section acts as your resume for clients who want the full picture.
Step 9: Build Your Reputation
As you complete jobs and earn 5-star reviews, your Reputation score will grow automatically.
🏆 Reminder: The more complete your profile is, the higher you’ll rank in search and the more likely you’ll get hired.
Final Tip: Complete Everything for Better Rankings
A fully completed profile:
Ranks higher in search results
Builds trust with clients
Leads to more projects and more cash earned 💰
Need Help?
If you run into any issues, just reach out via the chat bubble or send us a message.